Always & Never

Careful with always and never.

These words, when spoken, can be detrimental to your relationships. They freeze the subject matter and give it no room to breathe.

And these words, when thought, can be detrimental with you and your future with your customer(s).

Constantly dig into what is trending. There you should (notice I didn’t say always) find points of debate to what you think always or never happens and goes on.